Hello
New and Old Readers,
Today
I am answering a question from a new reader!
They write:
“Greetings,
I hope this email finds you well. My
apologies, for not using a first/last name, but I didn’t want to assume
anything based on email addresses or handles and address you by an incorrect
name.
I
came across your blog about a week ago and have read several entries which I
found to be very helpful. Most of which
posses powerful insight on situations which EAs face often and even some
delicate topics which you handled beautifully.
I plan on continuing to read through your blog and use it as a valuable
resource. I am truly thankful for you
because of your expertise and poise but also for being gracious enough to share
this with the rest of us.
Some
background: I was recently offered a
position which I start this week. I am
absolutely thrilled, as I have been away from the workforce for a few
years. As I said I am very excited, but
I am also somewhat nervous. Even though
I have confidence in my skills, I feel nervous about going back into it. Performance jitters maybe. I will be supporting the President and VP of
a company which has been established for quite some time and has a great
reputation. I truly feel the position
will offer many great opportunities for me to shine, but also have some
challenges, much like anything in life.
That being said, I started looking to motivate myself, get some updated
information/perspective/techniques/best practices and so on, on how to become a
better EA and that is how I found your site!
As I said, I took away many great things from reading through it. It inspired me to dig deeper.
Although
I have found some other resources out there, I’ve gotten very mixed reviews
from Amazon on certain titles which they’ve offered. I would like to start some books this week,
to give myself those refreshers. So, this
is why I am turning to you, perhaps with all of the knowledge you’ve garnered
in your time as an EA and an avid reader, you’ve come across some valuable
books that truly affected how you perform your role.
Some
of the books I have found seem a bit
outdated, yet some resources have recommended them. After having read the way you address so many
different topics, I am confident that you can point me in the right direction.
Thank
you so much in advance for your time and for your recommendations. I truly appreciate what you’re doing, and on
days when you might feel discouraged, just know that you truly inspired at
least one person that day. Me! As a side note, if you’d like to share this
question so that others might benefit, I would like to remain Anonymous if
possible.
Thanks
again. I look forward to hearing from
you!
PS
- Here is a list of what I have so far, please let me know your thoughts. As I
said some of these seem a bit outdated and reviews are mixed so I don’t want to
waste my time. I want something that
will truly give me the sage advice/observations and perspective that you
possess. I know for the most part this
comes from years of experience, which I have, but I really want to up my game
at this point. Again, thank you so much
for your time!
7
Habits of Highly Effective People (Rereading it.)
How
to Win Friends and Influence People (Rereading it.)
The
Definitive Executive Assistant and Managerial Handbook by Sue France
Emily
Post’s The Etiquette Advantage in Business (Anything she does is always
valuable.)
Building
a Partnership with Your Boss:A Take‐Charge Assistant Book by
Jerry Wisinski (I may get this.)
The
Valuable Office Professional: For Administrative Assistants, Office Managers,
Secretaries, and Other Support Staff by Michelle Burke
Managing
Up: How to Forge an Effective Relationship With Those Above You by Rosanne
Badowski
Become
An Inner Circle Assistant by Joan Burge
The
New Executive Assistant: Advice for Succeeding in Your Career by Melba J.
Duncan
Be
a Kickass Assistant: How to Get from a Grunt Job to a Great Career by Heather
Beckel
Crucial
Conversations: Tools for Talking When Stakes are High by Kerry Patterson
How
to Say it For Women by Phyllis Mindell”
Dear
BC,
Welcome
to my blog! And no worries on not
knowing how to address me in email since it’s not very clear on my blog
post! :)
I am so glad you are enjoying my posts and that they have been helpful
to you! It is always nice to get emails
and comments from readers, especially when I can be absent online for quite
some time. And don’t forget I write at
jobstr.com under Hollywood Executive Assistant as well.
Congrats
on your new position! I am so happy for
you! It is so refreshing and great that
you are being proactive on how to be a better assistant! Constant growth and learning can only serve
you better at work and in life!
I
like the list of books you wrote down though I have only read the ones are you
are re-reading and know of the Emily Post one.
Below
is my long list of books I think everyone should read. It is not a definitive list, but it’s a great
start… I culled it from looking at what
books I ordered online thru Amazon. My
better source for buying books online is half.com's old library books.
I
should preface the list by saying, none of them are directly related to being
an executive assistant except for one or two, and that’s by design. 1) I strongly believe that as long as one is
organized, smart and can be taught, anyone can do an EA role fairly
competently. 2) The defining
characteristic of a stellar EA is more about developing and honing your self
awareness, interpersonal, emotional intelligence, leadership, and managing
skills. These can also be called soft
skills. At the heart of it, it is being
a good listener, understanding people’s emotions, and understanding perception
and being in other people’s shoes. I
plan on addressing this a bit more in another post so look out for it in the
future. For now, here is my list that
covers everything from being an executive, business acumen, networking, self
discovery, listening, the human condition/spirit, the meaning of life, and
giving back to the world. Because the
list is so long, I encourage you to read whatever one catches your eye and
heart first.
The
Power of Nice: How to Conquer the Business World With Kindness by Thaler and Koval
How
Will You Measure Your Life? by Clayton M. Christensen, et al
How
to Talk So Kids Will Listen & Listen So Kids Will Talk by Adele Faber and
Elaine Mazlish
The
Speed of Trust: The One Thing That Changes Everything by Stephen R. Covey (and his other books)
Good
in a Room: How to Sell Yourself (and Your Ideas) and Win Over Any Audience by Stephanie Palmer
Emotional
Intelligence: Why It Can Matter More Than IQ by Daniel Goleman (and his other books)
The
Power of Story: Change Your Story, Change Your Destiny in Business and in Life Jim Loehr
The
Power of Full Engagement: Managing Energy, Not Time, Is the Key to High Performance and Personal Renewal by Jim Loehr
The Only Way to Win: How Building Character Drives Higher
Achievement and Greater Fulfillment in Business and Life by Jim Loehr
The
Power of Habit: Why We Do What We Do in Life and Business by Charles Duhigg
What
Should I Do with My Life?: The
True Story of People Who Answered the Ultimate Question
Never
Eat Alone:
And Other Secrets to Success, One Relationship at a Time
John
C. Maxwell and any of his books
The
Hollywood Assistants Handbook: 86 Rules for Aspiring Power Players
The
12 Bad Habits That Hold Good People Back : Overcoming the Behavior Patterns
That Keep You From Getting Ahead by James Waldroop
Corporate
Confidential : 50 Secrets Your Company Doesn't Want You to Know---and What to
Do About Them by Cynthia Shapiro
What
Your Boss Doesn't Tell You Until It's Too Late : How to Correct Behavior That
Is Holding You Back by Robert Bramson
Influence:
The Psychology of Persuasion (Collins Business Essentials) Robert B. Cialdini
A
Year to Live: How to Live This Year as If It Were Your Last Stephen Levine
(Author)
Gunn's
Golden Rules: Life's Little Lessons for Making It Work Tim Gunn, Ada Calhoun
Man’s
Search for Meaning by Viktor E. Frankl
The
Road Less Traveled by M. Scott Peck
Wild:
From Lost to Found on the Pacific Crest Trail by Cheryl Strayed
Tiny
Beautiful Things:
Advice on Love and Life from Dear Sugar by Cheryl Strayed
An
Invisible Thread: The True Story of an 11-Year-Old Panhandler, a Busy Sales
Executive, and an Unlikely Meeting with Destiny by Laura Schroff, et al
The
Moth: 50 True Stories by Catherine Burns
Malcolm
Gladwell's books
David Bach's books on personal finance
----
***New
“rule” - when you ask me a question for anonymous advice and I answer it, could
you write an anonymous comment so I know you read the post? You can just write “Thx!” or something! :)
As
always, I usually tweet any new posts I have. And anyone can email me questions
and I respond only via this blog, not to your personal address.
I
also write over at Jobstr.com under Hollywood Executive Assistant.
http://jobstr.com/threads/show/4303-hollywood-executive-assistant
Thank you so much for this wonderful list. In all honesty this is precisely what I'm looking for! I completely agree with you on both points. That's why the list I found felt lacking. The list you offered seems more rounded to me. Some of these books truly jumped out at me and some are on my Amazon list, so I will begin reading them ASAP.
ReplyDeleteThank you again for your time and recommendations, I truly appreciate it. I am so very excited to start work tomorrow! Please wish me luck! I want this to be a year of successes and really just achieving and challenging myself to reach farther than I have in the past. Growth is constant and I think I'm due for a spurt! :)
I look forward to reading more of your posts!
Dear Anon - Thank you for the comment! :) I am so glad you found my book suggestions helpful and it was exactly what you were looking for! I am so excited to hear you are eager to start reading right away! I wish you lots of luck and enjoyment on your first day! It sounds like an exciting time for you! Yay! Congrats again!
DeleteThis is perfect! I found your blog through Googling EA tips. This post could have been written by me, so it is extremely helpful. I just started a new EA position a week ago, and while so far everything is going fairly smoothly, I am finding that my background in reception hasn't prepared me for an EA role the way I thought it would. Thanks for all the great advice!
ReplyDeleteThank you so much. This might seem old but i just got a job as a Personal Assistant and I was looking for how to be more proactive. Thank you so much for your help with these informations
ReplyDelete